This site was created and is managed by Paul Harmon. I was a resident of San Francisco from 1971 to 2017. Since then I have lived in Las Vegas -- driven from my beloved San Francisco by high costs.
I have spent years as a business consultant -- giving advice to organizations about how to organize their business processes -- and as a writer and editor -- maintaining a process website: , and writing books.
The first book I wrote that sold well and established my reputation as a consultant was Expert Systems: Artificial Intelligence for Business (co-author: David King. Wiley, 1985). I spent most of the 80s and 90s consulting and writing about the business uses of AI. The second book I wrote that has sold really well is Business Process Change (Morgan Kaufmann/Elsevier, 2003). Following the success of BPC, I have sent most of my time creating a process website, developing training materials for those who want to learn about business process analysis and design, and consulting with organizations about how to improve their activities. I have been pleased to find that the second book is widely used in Business Process Management courses around the world.
In all, I have written some 16 books, including books on Accounting, Ecology and Music Theory. I have also managed a website on String Quartets in the Bay Area and published a climbing map of Yosemite valley.
Stepping back even further, I was born in Indianapolis Indiana in 1942, went to Earlham College in 1960 (BA, Biology major) and later undertook graduate work at Columbia University in New York city in education and psychology.
Just out of college I taught for two years at a Job Corps center in Morganfield Kentucky, then moved to designing curriculum. I was subsequently hired to work at Basic Systems/Xerox Learning Systems in New York in 1967 as part of their Job Corps team. Later I worked for Praxis Corporation -- a startup Instructional Technology firm founded by Geary Rummler and Thomas Gilbert, where I managed the development of programmed instruction and learning systems for government clients. I moved to San Francisco in 1971 to work for Independent Learning Systems (ILS), a company focused on creating programmed learning materials for colleges. In 1974 I started my own company, Harmon Associates, and specialized in developing instructional materials for banks, insurance companies and computer companies.
During the time I was working for banks and compter companies in the Bay Area, I also did a number of contracts with Colorado Outward Bound School (COBS), exchanging climbing and rafting opportunities for help teaching OB instructors about how to design instructional (affective) objectives for their students. I worked with COBS to help found an Experiential Learning consortium and keynoted their first conference.
In 1982 I did some consulting with Teknowledge, a Stanford derived AI company set up to sell expert system building tools. I helped them develop courses for business executives, and then wrote a book on Expert Systems to show them how I thought the subject should be approached. During the next year, as the book sold well, I launched a monthly newsletter: Expert Systems Strategies, that I proceeded to write over the course of the next ten years.
For awhile it seemed that all I did was travel to consult and speak at expert systems conferences. I became a regular at AI conferences in Japan, (Where the Expert System Stragegies newsletter was published in Japanese) France (Avignon) and gave tutorials at all major AI conferences.
In the Nineties I launched other newsletters, including one on CASE (Computer Aided Software Engineering) and another on Object-Oriented technology. I decided to "retire" from newsletters at the turn of the millennium, and began work on my book on Business Process Change, and later launched a website (with Celia Wolf, a good friend from expert systems days) to provide visitors with continuing updates on the rapidly evolving business process scene.
I continue to edit and write a column for and I just finished the fourth edition of the Business Process Change book. And I continue to read and write on a wide variety of subjects.
I'm very interested in images and graphics and put a lot of work into my Pinterest webpages. To visit my Pinterest site, go to https://www.pinterest.com/harmon9368/
I can be contacted at email@example.com
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